Shipping & Refund Policy

Shipping Information you need to know:

Shipping and handling is a flat rate of $10.00 for orders under $100.00. Shipping and handling is FREE for all orders over $100.00.

We are unable to accommodate changes or cancellations made after orders are submitted. You can return or exchange your order after product is received by following our normal Shipping and Refund Policy process. Any changes made may be subject to shipping and customs fees. 

Additional Important Shipping Information: 

Available Domestic Shipping from Timetimer.com includes:

  • FedEx Ground - Flat rate $10.00, FREE for orders over $100.00
  • FedEx 2Day - Calculated at checkout based on current FedEx 2Day rates
  • FedEx Priority Overnight - Calculated at checkout based on current FedEx Priority Overnight rates

FED EX GROUND: With the exception of presale items, Flat Rate Shipping will ship within 3-5 business days via FedEx Ground service. If you ordered a presale item, please reference product listing for approximate shipping timeframe. Shipping and handling for orders under $100.00 and shipped within the United States is a flat rate of $10.00. Shipping and handling is FREE for orders over $100.00 and shipped within the United States.

FED EX OVERNIGHT & TWO-DAY SHIPPING: Orders placed after 12 noon Eastern Standard Time (USA) may not be fulfilled until the next business day (Monday to Friday). Overnight and two-day shipping are only delivered on business days (Monday to Friday). Orders placed during holidays and weekends will be processed on the next regular business day. Presale items will ship once item is available; reference product listing for ship timing. 

If you're located outside the U.S., we'd still love to help you find Time Timer products in your region. Please visit our Where to Buy page to locate an authorized distributor or retailer near you, or contact our team for assistance.

Find a distributor: https://www.timetimer.com/pages/where-to-buy

Need help? support@timetimer.com 

We promise you'll love your Time Timer.

Refund & Exchange Policy

If you’re not completely satisfied, return your Time Timer to us within 12 months for a refund of the product purchase price (refund does not include shipping & handling cost) or exchange. No questions asked.

Contact us if you have any questions or concerns.

Corporate Headquarters
877-771-TIME
513-561-4199

support@timetimer.com