SHIPPING & REFUND POLICY
Shipping Information you need to know:
Shipping and handling is a flat rate of $10.00 for orders under $100.00. Shipping and handling is FREE for all orders over $100.00.
We are unable to accommodate changes or cancellations made after orders are submitted. You can return or exchange your order after product is received by following our normal Shipping and Refund Policy process. Any changes made may be subject to shipping and customs fees.
Additional Important Shipping Information
Available Domestic Shipping from Timetimer.com includes:
FedEx Ground - Flat rate $10.00, FREE for orders over $100.00
FedEx 2Day - Calculated at checkout based on current FedEx 2Day rates
FedEx Priority Overnight - Calculated at checkout based on current FedEx Priority Overnight rates
FED EX GROUND: With the exception of presale items, Flat Rate Shipping will ship within 3-5 business days via FedEx Ground service. If you ordered a presale item, please reference product listing for approximate shipping timeframe. Shipping and handling for orders under $100.00 and shipped within the United States is a flat rate of $10.00. Shipping and handling is FREE for orders over $100.00 and shipped within the United States.
FED EX OVERNIGHT & TWO-DAY SHIPPING: Orders placed after 12 noon Eastern Standard Time (USA) may not be fulfilled until the next business day (Monday to Friday). Overnight and two-day shipping are only delivered on business days (Monday to Friday). Orders placed during holidays and weekends will be processed on the next regular business day. Presale items will ship once item is available; reference product listing for ship timing.
INTERNATIONAL SHIPPING: Timetimer.com ships to the following countries only: U.S.A., Argentina, Brazil, Chile, and Mexico. On all international orders import tax, customs duties / fees and customs clearance delays may occur. All fees related to the import and customs clearance are the responsibility of the recipient of the goods. Time Timer is unable to predict these costs. Costs are dependent upon the country of destination. To order Time Timer products outside of these countries, please visit https://www.timetimer.com/pages/international or reach out to support@timetimer.com for assistance. International Shipping rates apply and are calculated at checkout based on current FedEx International Shipping Rates.
We promise you'll love your Time Timer.
Refund & Exchange Policy
If you’re not completely satisfied, return your Time Timer to us within 12 months for a refund of the product purchase price (refund does not include shipping & handling cost) or exchange. No questions asked.
Contact us if you have any questions or concerns.
Corporate Headquarters
877-771-TIME
513-561-4199
support@timetimer.com
