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With the exception of presale items, Flat Rate Shipping will ship within 3-5 business days via FedEx Ground service. If you ordered a presale item, please reference product listing for approximate shipping timeframe.

Time Timer Satisfaction Guarantee

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Over 25 years ago, Jan Rogers noticed that her daughter was having a hard time grasping the concept of time. She tried all the timers that were available on the market to try to help her daughter understand, but none of them were helping. Jan decided to create a solution – Enter the invention of the original Time Timer visual timer! Jan worked tirelessly to solve this universal problem of struggling to understand time. We are incredibly proud of our products at Time Timer and work hard to help continue Jan’s mission. Our goal is help children and adults around the world better visualize and manage the passage of time, so that they can be more productive, organized and relaxed throughout the day to “make every moment count.”

We promise you'll love your Time Timer.

At Time Timer, we work hard to prioritize the quality of our products. We design all our products to last, and we test and manufacture to the highest quality standards. If you’re not completely satisfied, return your Time Timer to us within 12 months for a refund of the product purchase price (refund does not include shipping & handling cost) or exchange. No questions asked.

Contact us if you have any questions or concerns.

Intuitive Assistive Technology

Time Timer believes in creating products that truly help people of all ages and abilities to conquer time – in the classroom, in the home, and in the office. While time can be a challenge for everyone, we aim to provide intuitive and innovative solutions that make a real difference.

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Need to Request a Replacement Timer or Part?

If you're having issues with your Time Timer and would like to request a replacement item or part, we encourage all customers to first contact the retailer where they have purchased their Time Timer, especially if you are located outside the United States.

If the retailer is not able to provide a resolution, please contact us directly by completing Replacement Request Form and we'd be glad to help.

Replacement Request Form

Again, our mission at Time Timer is to provide an intuitive and innovative solution that makes a difference. Please Contact Us with any questions or concerns you may have.