More Testimonials →The watch is great! I had back-to-back conference calls last week, both of which I was the lead facilitator. I used the watch to gauge the time on conference call number one, to make sure that I wrapped it up on time to start up conference call number two. It was GREAT! Since I've just been wearing it all the time, it was super easy... no need to run to my office to grab the audible timer, I just set the watch and used it on the fly.– Business Professional
Please read each troubleshooting tip carefully. Many times an issue can be fixed without needing to contact support. (Scroll down for iPhone App support)
PC / Mac Software
Q: How do I install the Time Timer applications on my computer?
A: On a PC running Windows:
1) Place CD in drive.
2) If the setup program does not automatically run, you can click on "My Computer," browse to your CD drive and double-click the icon to run it manually.
3) Follow the prompts to install the software.
4) Remove the CD. You do not need the CD in the drive to run the applications once they are fully installed.
On a Mac (Running OSX):
1) Place CD in drive.
2) Browse to the CD in Finder. Depending on your settings, the CD icon may appear on your desktop or you may need to open the Finder from the Dock and browse from there.
3) Drag the application icon (Time Timer) to your Applications directory.
4) The application is now installed and can be run by double-clicking the icon from the Applications directory, but you may also add a shortcut to your dock for easier access.
A: On a PC running Windows:
1) Place CD in drive.
2) If the setup program does not automatically run, you can click on "My Computer," browse to your CD drive and double-click the icon to run it manually.
3) Follow the prompts to install the software.
4) Remove the CD. You do not need the CD in the drive to run the applications once they are fully installed.
On a Mac (Running OSX):
1) Place CD in drive.
2) Browse to the CD in Finder. Depending on your settings, the CD icon may appear on your desktop or you may need to open the Finder from the Dock and browse from there.
3) Drag the application icon (Time Timer) to your Applications directory.
4) The application is now installed and can be run by double-clicking the icon from the Applications directory, but you may also add a shortcut to your dock for easier access.
Q: How many computers can I use the Time Timer applications on?
A: You can install our software on up to five "seats" per CD. A "seat" is one user on one terminal. Installing the software on a central computer and then sharing the application over the network is fine, but only if it only shared with no more than five terminals.
A: You can install our software on up to five "seats" per CD. A "seat" is one user on one terminal. Installing the software on a central computer and then sharing the application over the network is fine, but only if it only shared with no more than five terminals.
Q: How can I make the Time Timer applications stay on top of other applications so that they are always in view?
A: Time Timer v2 or Time Timer Plus (2008 and before): Unfortunately, there is no setting for this. In order to have the Time Timer applications showing while working with another program you must size the other application window in such a way that you can also place the Time Timer window along side of it. Note that even if you cannot see a running Time Timer application, the program will still continue to keep accurate time as it counts down and the audible signal will still be activated when time has elapsed (if set).
Time Timer Software (2009): Windows version only - Control+T key. Note that the help text says Control+A key. This is a typo.
A: Time Timer v2 or Time Timer Plus (2008 and before): Unfortunately, there is no setting for this. In order to have the Time Timer applications showing while working with another program you must size the other application window in such a way that you can also place the Time Timer window along side of it. Note that even if you cannot see a running Time Timer application, the program will still continue to keep accurate time as it counts down and the audible signal will still be activated when time has elapsed (if set).
Time Timer Software (2009): Windows version only - Control+T key. Note that the help text says Control+A key. This is a typo.
The variation of issues that can arise with software do not allow for an exhaustive troubleshooting list on this page. If you still need assistance, please email us at support@timetimer.com and explain your issue in as much detail as possible. Thanks!
iPhone App
The variation of issues that can arise with mobile apps do not allow for an exhaustive troubleshooting list on this page. If you need assistance, please email us at support@timetimer.com and explain your issue in as much detail as possible. Thanks!